Apr, 10, 2023

Medi-Cal Continuous Coverage Unwinding Toolkit Phase II

California updated its Medi-Cal Continuous Coverage Toolkit to include a section focused on renewals. The toolkit is available in 19 languages and includes materials that can be customized to help ambassadors and partners assist Medi-Cal members with the redetermination process. The content encourages members to update their contact information to ensure they receive important information about keeping their Medi-Cal coverage. The toolkit includes flyers, social media posts, messaging, including interactive voice response call scripts, sample emails, and text messages.