Templates & Toolkits | Feb 1, 2022

Communicating About Surprise Billing: A Toolkit for States Implementing the No Surprises Act


As of January 1, 2022, a new federal law, the No Surprises Act, is in effect to protect consumers from surprise medical bills for out-of-network care. Some states have laws that already protect some consumers from surprise medical bills, depending on the type of health insurance they have. The federal law applies to all states, extends protections, and offers protections to many more people, including those with employer-sponsored health insurance. This toolkit includes suggested template resources to use in communicating with consumers about the No Surprises Act. A Spanish translation of the toolkit is available here.