Updates from the states as of October 16, 2020.
Health Insurance Literacy Memo and Resources
Elizabeth Lukanen, State Health Access Data Assistance Center
While millions of Americans have newly gained health insurance coverage under the Affordable Care Act (ACA), there is evidence that coverage alone does not necessarily translate into access to health care. This memo, prepared by the State Health Access Data Assistance Center (SHADAC), provides background information on health insurance literacy, summarizes the research around current consumer knowledge, and offers recommendations for marketplaces on how to build on it.
Additionally, the State Network has compiled a library of health insurance literacy materials developed by four marketplaces (below). These resources are intended as examples of what marketplaces can provide to consumers and to groups working on improving health insurance literacy and boosting enrollment.