Templates & Toolkits | Feb 28, 2014

Series: Consumer Assistance Resource Guides

Manatt Health Solutions and the Center for Health Care Strategies 

Early evidence from across the nation suggests that consumer assisters are playing a vital role in helping people enroll in the new coverage options made possible by the Affordable Care Act. The State Health Reform Assistance Network has engaged with a number of states to develop easy to understand materials to educate consumer assisters about various issues that may confuse consumers and the assisters trying to help them during the eligibility determination and enrollment process. The following resource guides, prepared by Manatt Health Solutions and the Center for Health Care Strategies, were developed to help consumer assisters answer some of the most common eligibility and enrollment questions:

– Minimum Essential Coverage

– Household Composition Eligibility Rules

– MAGI Household Income Eligibility Rules

– Immigrant Eligibility

– American Indians and Alaska Natives

 

 

Expert Perspectives

May 9, 2022

HHS Letter to the FCC on Text Messaging: Model Comments to Inform State Comment Letters in Support

On May 3, 2022, the Federal Communications Commission (FCC) opened a public comment period for feedback on a letter submitted by the Department of Health and Human Services Secretary Xavier Becerra and Centers for Medicare & Medicaid Services Administrator Chiquita Brooks-LaSure. The letter requests the FCC’s opinion on the use of text messages and automated calls to enrollees as states resume regular operations at the end of the COVID-19 Public Health Emergency. The public comment period is an opportunity for states to share how text messages and automated phone calls are needed to reach enrollees. This expert perspective provides model comments to inform and support state responses to the FCC’s public comment period. States must submit all comments by Tuesday, May 17, 2022.