Webinars | Oct 9, 2015

Webinar: Improving Care for Medicaid Beneficiaries Experiencing Homelessness

State Health and Value Strategies

In recent years, a growing number of people who are experiencing homelessness have become Medicaid beneficiaries, and many are enrolled in Medicaid managed care plans. State Medicaid agencies, health plans, and providers can improve care for homeless beneficiaries with complex needs, while also controlling costs, by identifying these members and making connections with permanent supportive housing and other resources in the homeless assistance system.

On October 8, SHVS hosted a webinar, introducing a new issue brief and toolkit for states and featuring presentations by a panel of experts from a state Medicaid agency, a Medicaid managed care plan, and a Medicaid provider – all working to link Medicaid services with housing to improve care for homeless Medicaid beneficiaries.

Expert panelists:

• Carol Wilkins, consultant and author of issue brief
• Hannah Katch, California Department of Health Care Services
• Catherine Anderson, United Healthcare
• Julie Grothe, Guild Incorporated



Expert Perspectives

May 29, 2020

Is COVID-19 the End of Fee-for-Service Payment?

The coronavirus pandemic of 2020 has created a seemingly paradoxical scenario for the finances of health care providers. While states were rushing to build field hospitals to prepare for a surge of COVID-19 patients, traditional revenue streams for providers completely dried up: elective procedures were suspended and social distancing protocols limited the number of patients in office settings. A public health crisis became a health care crisis, as COVID-19 revealed the faults in the way necessary and critical health care services are paid for in America.

May 19, 2020

Responding to COVID-19: State-Based Marketplaces Take Action

As the COVID-19 crisis began to take hold, state-based marketplaces (SBMs) were quick to respond to the first nationwide public health emergency since the Affordable Care Act created new coverage options in states. Informed by conversations with seven SBMs that established an SEP—Colorado, Maryland, Massachusetts, Nevada, New York, Rhode Island and Washington—this expert perspective highlights strategies that successfully drove enrollment, including: leveraging their SBM status to quickly and efficiently operationalize customer service in a new remote environment, directly engaging with existing customers as well as reaching out broadly to new ones, and adapting outreach tactics based on new insights regarding audience needs and behaviors to reach them most effectively.